Shipping policy
Thank you for visiting and shopping at http://pointlomamassage.com/, Following are the terms and conditions that constitute our Shipping Policy.
Processing time:
Order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-3 working days after the order is placed.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping time:
This refers to the time and it takes for items to be shipped from our fulfillment center to the destination.
Standard Delivery time 3-5 working days
Expedited Delivery time 1-2 working days
Total Estimated Delivery Time
The total estimated delivery time is the sum of the processing time and shipping time:
For Expedited Delivery: 2-5 working days (1-3 days for processing + 1-2 days for shipping).
Please note that these are estimated times and may vary due to high order volumes, holidays, or unforeseen circumstances. We will notify you of any significant delays.
Shipping rates & delivery estimates:
Australia, Canada, US (United States), Rest Of the World.
Free Shipping Apply – ( condition- $60.00 and up payment )
Standard Delivery- (Condition- $0.00 to $59.99) ( Cost- $5.00)
Expedited Delivery – ( Cost- $10.00)
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking:
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages:
http://pointlomamassage.com/ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us:
E-mail: [email protected]
Phone Number: +1 (707) 215-0634
Business Address: 1289 Peterson Ln, Santa Rosa, CA 95403, United States